Shipping policy

Shipping Policy:

1. Order Processing:

   • Orders are processed and shipped Monday through Friday. Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Methods:

   • We offer free standard shipping during checkout. We ship via UPS, FedEx, and USPS. Shipping is free on all items.
   • If you require faster shipping options such as overnight or 2 day, please contact our support team for options. 

3. Free Shipping:

   • Enjoy free standard shipping on all orders. 
   • Expedited Shipping:
   • For expedited shipping, please contact our customer service team at 602-529-1901 for assistance.

4. Shipping Upgrades:

   • For certain items, we may upgrade your shipping method free of charge to ensure quicker delivery and a better overall experience.

5. Freight Items:

   • Please note that items shipped via freight may incur additional handling time. Freight-shipped items will arrive as curb-side delivery with lift gate assistance. Please make sure someone is available to accept delivery. Times of delivery can be checked and/or scheduled with the respective carrier.
   • Note: Freight items are final sale and cannot be returned.

6. Shipping Confirmation:

   • Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the respective courier's website.

7. Delivery Time:

   • Delivery times vary based on the selected shipping method and your location. Standard shipping typically takes 3-7 business days.

8. Incomplete or Incorrect Addresses:

   • It is the responsibility of the customer to provide accurate and complete shipping information. We do not allow changes in the address with carriers after items are shipped. We are not responsible for delays or non-delivery due to incorrect addresses.

9. Signature Requirement:

   • Orders exceeding $300 will require a signature upon delivery for added security.