De Scoop

Orders are processed and shipped Monday through Friday. Orders placed on weekends or holidays will be processed the following business day. We offer standard shipping with a flat rate of $10 for orders under $99. Orders over $99 qualify for free standard shipping within the United States.

Yes, please contact us at 602-529-1901 or email us at support@poolsupplyexpress.com for a quote on expedited shipping options.

Delivery times vary based on the selected shipping method and your location. Standard shipping typically takes 3-7 business days. Orders are typically shipped the next business day.

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the respective courier's website.

Most items may be returned within 30 days if they are unopened and unused. To initiate a return, please contact our customer service team for instructions and a Return Merchandise Authorization (RMA). For complete details, please refer to our Shipping and Return Policy.

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue.

Outside of any manufacturer’s warranty that may apply, Pool Supply Express provides a 30-day, no-questions-asked warranty for defective parts. If you encounter any issues with your product within 30 days of purchase, please contact us and we will assist you with a replacement or solution.